Urban Kitchen - Reigate and Banstead

Ordered 2 milkshakes, one strawberry, one mini eggs. Very disappointed! Loads of ice and skimmed milk were used in it, making it taste weak and watery. The strawberry one was favoured with Crusha, and the mini egg one didn’t use Cadbury mini eggs, which is what I was expecting.

Today I purchased a bagel – it was quite nice. However, it came in three bags – a white one, one that was half plastic [so I could see the white one inside? and a big, sturdy brown paper one. I also received eight napkins. One bagel, three bags, eight napkins – what a waste of material. I know how this business could save money!

Just had the best bagel ever. Lets track back a little. I walk into the shop with a few mates after a mad one. I order a New Yorker Bagel. Now disaster strikes, my card isn 't working. I 'm trying my best don 't know what to do when a absolute blessing of a man says. If your card ain 't working you can pay another day mate . I 'm ecstatic at this point, buzzing you could say. This however was not the outcome as a mate offered to pay for me. Either way this gentlemen of a man was so nice, luverly bloke. When my mate pays and my new Yorker bagel arrives I dig in. It was brill. **** couldn 't believe it. Thanks urban kitchen for a great experience. WHEYYYY UP THE VILLA :

I can't believe they charged me £3.95 for a ginger carrot orange juice when they could have just given me a box orange juice. I will not be returning to this restaurant again!

Horrible place, I would not recommend this place to anyone. I went with my partner and another couple, we ordered a drink and went to dance. After that, my friends went to get another drink and were denied by the bouncer. We asked why and to speak to the manager. We never managed to speak to the manager, instead we were kicked out without any reason. I tried to talk to the bouncer, but he just kept shouting at me to leave, without explaining why we couldn't drink, considering we were not drunk and it was only our second drink. The bouncer was a short guy with blonde hair sticking up. He was very aggressive towards me (a woman) even though I was just trying to understand the situation. I think he didn't like the fact that we were foreigners. In the end, we left because he wouldn't listen to anything and just kept shouting. Another issue is that we each paid £5 at the entrance without receiving a receipt. I wonder if this place is actually paying taxes on the money they are collecting at the entrance. If you are in Reigate, go somewhere else, you will definitely have more fun.