Arby's - Regina

I have not had Arby's in over a year. Finally got to have some beef and cheddars and they did not disappoint. Very tasty. So if you want to avoid the extra 35 to 40 minutes going around the perimeter in Regina, stop in the city for Arbys.

I have always been a big Arby's guy, but haven't eaten there in awhile. Got a 1/2lb RB sandwich curly fries (it was my cheat day). Had my curly fries (LOVE the packaging they used for the fries), enjoyed them. Grabbed my sandwich and flipped it over so that I could get a better grip and saw mold on the bottom of my bun. I have a thing about mold so I took out most of the roast beef, put it on my own bread and threw the rest of it in the garbage. What a waste! I did end up calling the restaurant back and the manager on duty was extremely apologetic and said he would check the entire inventory. I have eaten more meals at Arby's in my lifetime than I care to admit, and I can assure you that this is the very 1st time anything like this has happened. Manager was extremely good about it but I think I still would have ensured I got compensated with a free meal or something. JMO.

I’ve always loved Arby’s. In the past, this location has been good. However, today was a disappointment. I ordered double roast beef sandwich with poutine. Poutine was excellent. The sandwich looked like it had been thrown against the wall and stepped on. When I returned it for one that looks like the poster, the employee gave me a blank confused stare the replacement sandwich took 5 min to make. By the way, we were the only customer in the restaurant (2pm). It felt like the employees didn’t give a f$ .

The lady working the drive through was completely arrogant.. we asked for some sauce. Just for some sauce, we only received one and wanted some more for the COUPLE of meals we got. I think that’s understandable. So we waited for her to come back and ask us what we needed as she was standing there doing nothing anyway.. she looked at us multiple times before walking away and gabbing some cups to make some milkshakes. The machine ran out of icream and before even helping us she looks at us and went to go fix it. As if just asking us what we needed would take so long. So we knocked on the window and got nothing. Knocked again and she finally came. She came to the window and says “what” … just zero customer service and made us sit there for 5 min or more just to get some sauce after she saw us multiple times. I never write reviews but I just think this was really disrespectful and not necessary

Went 15 minutes before close to grab some quick fries don’t want to be too icy of a sick but all I hear at the driver thru is sorry we are closed. Change your hours then.