Pizza Hut Delivery Reading West

Ordered online, delivery timescale was as stated, food fantastic, pizza base was light, toppings very tasty and we received a free medium sized pizza.

Excellent service, very friendly drivers, always on time, excellent pizzas. Never had to complaint. That's my favourite!

I called up and the manager was not helpful at all, put me on hold straight away. I drove to the shop from my home and when i arrived at the shop i was JUST taken off hold. When i explained how long i have been on hold. The manager brushed off what he was saying and just said we are busy. No sorry, no customer service. NOTHING!!! Its appauling and whoever is above this manager needs to sort this pizza hut out!!!

The person we spoke to at the restaurant was argumentative and refused to provide a refund. The pizza we received was extremely unappetizing, with a floppy, soggy, undercooked base and cheese that had separated on top, likely due to the delay and being left in a sweaty box for so long. The pizza was swimming in grease, had soaked through the box, and was clearly cold. The chicken wings were limp and mostly consisted of fat. In the end, we had to throw the entire meal away. Overall, this was a terrible experience from beginning to end. We strongly advise against ordering from this takeout if you want to avoid ruining your evening.

I waited for almost 2 hours for cold pizzas that were the wrong size, had the wrong base and toppings, alongside a side of cheesy garlic bread that turned out to be a cookie. The manager needs training in customer service, and the delivery driver did not follow government guidelines for contactless delivery. This experience was terrible.