Nelson's at Terranea Resorts

Service was bad, we always had to ask for service. Server was nice, but he wasn't part of the order. He didn't blame us for that. The food was good. View is great.

The location is beautiful and my server Megan was beautiful. The fish was perfect, but the French fries were lukewarm.

Very recommended! The food and service are excellent, but the views were spectacular especially during sunset!

Great atmosphere. Interesting menu. Fantastic ocean view from the patio. Indoor seating would be great in the winter.

I just want to make it clear that the service was great at our table, but on the way out I asked a shuttle to a hostess called Tatiana. She said, “Okay, I’ll order you one,” she grabs a menu and sits a party of four and didn’t ask our shuttle. I asked her if she already ordered our shuttle when she comes back from seating at this table and she “No, I’ll order him”. She then sits two other parties, so I asked her a third time if she can order the shuttle for us or if there is a phone number that I can call to order it myself. The sun is set equal. It really gets cold. My date doesn't wear a jacket and she's sitting on the bench. We had a great time in Nelsons, but it was overshadowed by this hostess who refused to acknowledge me. And I'm not sure if this is because I'm a person of color and everyone else didn't. What I know is I asked for a manager, and after hearing that I asked for a manager who overrun it to the iPad and was asked for a shuttle when the manager came and she asked that she said I already ordered it. I just don't understand why someone thinks it's OK to treat someone like that. I deserve to be recognized. And I was before the line. Not sure we're coming back.