Pauly's Grill - Pullman

RECENTLY JUST CAME DOWN TO ORDER THE GARLIC CHICKEN GOT THE WRONG ORDER AND THE CUSTOMER SERVICE WAS A COMPLETE DISASTER THE EMPLOYEES ARE COMPLETLY RUDE AND DISRESPECTFUL AND DECIDED TO ARGUE WITH ME AND MY SIGNIFICANT OTHER ON THE PHONE ABOUT OUR ORDER I WOULD NOT RECOMMEND GETTING FOOD FROM HERE OR EATTING FROM HERE THE MANAGER WAS RUDE ALSO AND DIDNT WANT TO DO ANYTHING ABOUT THE ORDER !!!! IVE ORDERED THE SAME FOOD FROM HERE PLENTY OF TIMES AND ITS NEVER CHANGED WHEN I WAS ON THE PHONE SHE TOLD ME SHE COOKED IT IN THE SAME PAN SHE COOKS EVERYTHING IN AND THEN WHEN SHE CALLED THE MANAGER TOLD HER THEY COOKED IT IN TERIYAKI SAUCE WHICH IS NOT GARLIC SESEME AT ALL !!! LIKE I SAID EVERYTHING ABOUT THE FOOD AND EMPLOYEES ARE RUDE AND DISRESPECTFUL ALL TOGETHER AND THEN THE MANAGER PRECEDED TO HANGUP ON US ON THE PHONE AND DIDNT WANT TO FIX ANYTHING ABOUT IT I AM ASHAMED THAT THIS IS WHAT CUSTOMER SERVICE HAS CAME DOWN TO!!!

Food is great, I haven't been disappointed with the quality of quantity for the price. Great atmosphere, patrons are nice and just there to hang out and have a good time.

Great dive bar. Homey, warm atmosphere. Excellent service and good selection of food. Plus they deliver direct, no door dash or Uber necessary. Just call, their menu is on their website.

We had the Mac and cheese and the BBQ bacon burger. The fries were too salty, but other than that everything was soo good! The Mac and cheese was a little greasy too, but it definitely added to the appeal.

Paula’s food is sooooo amazing , I love it , the honey BBQ chicken strips, r one of the best tenders I’ve ever ate , easily 5 stars worthy