Reserver
Tilbagemelding
Bidrage med feedbackHave been here so many times and have yet to review this place. They never disappoint me on their service or the food. I picked a gigantic 30oz ribeye cooked to medium and it was definitely on point. The flavor was literally perfect and those shrimp on top set the whole meal to the next level. Honestly could not finish my meal and our server Bridget was flawless. This place remains on our regular rotation.
This is one of my favorite restaurants ? All steaks and complements are really delicious, my favorite is baked potato with sour cream, butter and cheese. The staff is really friendly and helpfully. My little tip, don?t forget to join in the waitlist before to come the restaurant.
I dont give out 5 stars very often. Great service, great staff, great food! I basically tried one of everything on the menu. You can't go wrong here.
I am updating this review from a 2 star to a 5 star. The Port Arthur Roadhouse went above and beyond to make things right. Since our dinner was work related they sent over appetizer trays so that everyone who was at the dinner could enjoy their resolution to our issue. It was a huge success and the team appreciated the effort. Thank you for not ignoring our concerns and for finding a way to restore faith in the brand! While the food was very good the service was not. From the beginning of orders the server was short with each person and was rushing the orders. The server never came back to the table, a party of 9 to see if we needed anything. We had to go to the front and ask for additional rolls, we had to ask a different server to send ours to the table to get to go boxes. Our server could have asked if the ticket was all together at the beginning but didn't and made a big deal at the end when they were separate? The server seemed more interested in closing duties all around the restaurant than in providing service at our table. We were seated at 8pm and closing was at 10pm. Service should be as good until closing as it is at any other time during open service. No excuse.
What a great experience me and my sons had. Food was excellent and the ambiance of the establishment was relaxing and comfortable. Upbeat staff and food hot.