Wayback Burgers - Pooler

Tried ALL day to order for pickup online, would not work would give me several different closing times, so I called the store (Pooler/Tanger Outlets location), the lady who answered said they closed at 5pm). Since I never got the online order for pickup to work, I left my job early at 4pm, and arrived at 4:15 pm only to find the doors locked, lights off, and a young guy mopping floors inside, looking thru doors and able to see this. I knocked on the door since it was well before 5pm closing, (which also was posted on door). The guy looked over his shoulder at me, and walked back towards the kitchen..... ?! VERY bad service, and I love Wayback burgers food, what a shame.

Just stopped by today and ordered a double bacon cheeseburger with raw onions, tomato, lettuce, pickles and jalapeños, Wayback sauce, absolutely delicious and perfect exactly what I ordered, excellent service and great preparation of my meal, thank you for the best burger I have had in the Savannah area!

Food was great, cooked to order so be prepared to wait. Prices were really steep I thought for a burger. I got a double cheeseburger with bacon, fries and a drink and it cost $15.32.

My husband loves this place. The staff is always friendly. Great choices on the menu

Food was fantastic. Store was clean. Service left a lot to be desired. Order was taken correctly, but wasn 't filled correctly by the back of the house. When it was brought to the table the second time the server was quite rude and acted put out to have to serve the food as it was ordered. It says Be Kind right on the wall. Maybe they should practice what they preach.