Wendy's - Plant City

NEVER order from here through Doordash. They usually mess up at least 1 thing, maybe missing an item or toppings being wrong. This time they sent the completely wrong order we got 1 meal instead of 2. This was delivered to our job we only get a 30 minute lunch so we couldn't wait for redelivery. We had to share a tiny burger 6 nuggets. We have given them multiple chances they fail every time. Our office will never order from here again.

Came at 12:15am when they close at 1am. Tried to order a salad since we just left the airport and it’s all that was open. I just wanted something light like a salad with grilled chicken since I needed dinner. They informed us they had no salads whatsoever.I’ve worked fast food/restaurants- it seems like this is because salads can take a little extra effort and they don’t want to make them this late because it’s more closing tasks. I get it but also, not really..The signage says hiring for up to $12/hr… perhaps if they would pay a livable wage, the staff would be inclined to do the work!

Shawn has zero sense of customer service. Insinuated that I was lying about my mobile order even though I could show him my receipt with the time date and location and my card number that it was paid for(even let him take a picture of it). He then made me come inside and invited me behind the counter to show me on his screen that he didn 't have it. Being right was more important to him than actually helping a customer. I feel like that was unnecessary. And once I told him that was unnecessary he embarrassed me in front of an entire lobby full of people and said that there was something wrong with me. When he finally fulfilled the order 30 minutes later (once I convinced him that I was not a thief or a liar and another customer spoke up and said it did the same thing to his wife) he told me you 're welcome. The proper thing for you to say in the situation would be thank you with the nastiest tone. I told him after the service he gave me was not something he deserved. At which he told me I was not welcome back at this location. This is not how you treat people. And I would never be back to this location had he told me that or not. I had just got done working 12 hours straight and was just trying to get my kids some food. Thank you for making life harder than necessary. I hope it made your night better

I would leave 0 stars if possible. Said both bathrooms are out of order. Was not true!!! We were getting food there and still a no. ?

Order was not correct, drinks not marked, had to try the drinks to find out they were wrong, food was cold. I was told they had no ice, I parked and went inside to find that they had ice and had to fix my own drinks. Staff very rude when asked to fix the mistakes they made. Cheese not even melted on the hamburgers. Almost $40 wasted on trash food and service.