Wendy's - Phoenix

Had their spicy chicken sandwich- Number 6 with a Coke. Food was extremely fresh. We love Wendy's.

Went through drive-thru near closing ordered Apple Pecan Salad. Once we got home I began to eat, I realized there was NO GRILLED CHICKEN at all!!!! I double checked the description online it definitely should have chicken. Tried to call, but it was 5 mins to closing. Of course, they didn't answer. And if that wasn't bad enough, the letter was brown on edges. So disappointed!!!! I have never experienced this at any Wendy's before!!!!????

Tried to order a Frosty ccino at 7:30PM and was told they had already cleaned the frosty machine so sorry, too bad. This location seems to have high employee turnover and yet every new batch is just as bad as the others. They act like you are big inconvenience to them just for making a regular order. I have started going to the one a mile south which seems to have a bit better customer service.

This is the most disgusting Wendy's I have ever been in, 8/20/22 . Trash and food all over floor.. bathroom had no TP and no towels to dry hands. Walk up to counter to be attacked by flies. Ignored by employees.. watched one employee throw trash in the garbage and push down, continued to work without washing hands. Observed one employee slipping while walking due to not wearing non slip shoes... we ended up walking out. The GM and above restaurant managers should be paying much more attention to this restaurant..

Wendy?s is a great fast food burger and the milkshakes and fries are pretty darn good as well. Fast and friendly service and the new high tech beverage dispenser. Not fast food, but good food fast! VictorB