Natalino Italian - Phoenix

Take notes, restaurants. Good service is defined by my experience here. I ordered a dish and asked if it was spicy. In response I was asked do you want it spicy? Hell yeah, and it was great. When asked if I want a drink refill, I said not yet. The person actually listened and waited, and was responsive when I needed a refill. He then only refilled when my glass was about as empty as it was when I got my first refill. At the time I was driving, so I didn 't drink at the bar, but next time I 'm definitely giving that a shot.

Amazing find! Quiet, very attentive staff and owner! Food was so fresh and amazing. The wine list was a nice surprise. We can't wait to come back.

If you enjoy this restaurant or have heard good things, please disregard my review. Maybe I just went during the wrong shift or something, but this is my experience. I ordered chicken alfredo pasta and mozzarella sticks through Uber Eats. The food showed up on time and hot, but to be honest, it tasted like air or water; it just had no flavor. I mainly have to say this about the chicken alfredo. The cheese sticks were okay; I wouldn't order them again, but they were just average. I'm not a good cook, but I can make chicken alfredo using store-bought sauce, and that always turns out better than this, and for a fraction of the cost. I apologize for leaving this review, and I'm not picky, but McDonald's or Taco Bell probably would have been better options. I had never been to this restaurant in person before. Originally, I assumed it was something like Olive Garden, maybe with even better food. But now, I don't know, maybe it's actually a fast-food Italian place, and maybe it was the cook's first day or they ran out of seasoning. I'm not excited about leaving this review, but the food just wasn't good. I'm sorry, but the food was hot, the portion was large, and besides the lack of flavor, I had a good experience.

The food was delicious and the server was very friendly. I especially enjoyed their bread and cake. The only negative was that they didn't offer to refill my boyfriend's drink.

I am confident that if you are a fan of Italian cuisine, you will love this place. Forget about it...