Mcdonald's - Phoenix

When you visit this restaurant, be sure to ask for Willie as your manager. He is amazing! When he learned about a recent tragedy in our family from my 4-year-old, he provided excellent customer service. This was the best service I have ever experienced at a McDonald's.

I'm at the McDonald's drive-thru and the employee welcomes me by saying, "Welcome to Good Burger, home of the Good Burger! Can I take your order?" I decide to get a good burger and when the employee asks what I want, I reply with a number ten. After the order, I receive a free cheeseburger and share a laugh with the McDonald's employee. Thank you, McDonald's for the good experience! #McDonalds

This restaurant is one of the friendliest places I have been to. It is always very clean inside, and my children love coming here because the staff is always very nice. Sometimes they run out of certain items, but that is not their fault (for example, no fries on weekends, no fries this week, etc.). The food seems fresh, despite the busy atmosphere, and my special order changes are usually accommodated. The manager was very helpful in finding alternative options when some items were not available, especially when I placed a small mobile order and was not aware of the shortage. During my last visit, I noticed a young homeless person being treated respectfully by the staff - they allowed him to use the bathroom and even gave him a drink before he left. This showed me that they value everyone, regardless of their circumstances. Overall, I was impressed by their kindness and compassion.

The new night shift employees hired are very friendly. They are one of the only locations that actually had their ice cream machine up and running in the late night. Its rare if they have it working nowadays. I'm an ice cream fanatic so I'm always ordering milkshakes.

I was impressed today! I have not been to this location for a very long time because of the service and food quality. The drive thru today was busy but moved fast. Food was hot and delicious. I will try this location again! We got the big Mac bundle.