Dutch Bros Coffee - Phoenix

Seriously would not serve me if I did not walk all the way around and take a U-turn at a crossing through the “right entrance” that is always incredibly hard to turn on. I was already in the line and it was the first time that there were only 2 cars in the drive thru. what a sweat.

The line here will be super long and I child that they do not that we actually wait almost an hour. Once you're on the line, it's hard to get out. the person who takes the order will speak with the person who is ordered and will take forever after they have ordered. the drinks taste terrible! I always get the same, and the coffee is so bitter and nasty. once I asked about hot chocolate and I was given only about 1/2 cup full. If I ask them if I can get extra caramel or whipped cream, they hardly put anything on as if they would buy it. I notice that sometimes my sum will be more on some days. not sure if these people add tips without asking us. they must be taught how to make the drinks right.

Rude employees. terrible coffee. terrible directions on the road thru. I saw an accident. will not be back.

Are always going to these Dutch brothers. they were efficient, the coffee was good and the people friendly. all people are still friendly, the line takes much longer, until sometimes 3 to 5 minutes per car, which is ridiculous. today I saw the girl chatting with someone for a very long time then finally the second drink came for this car and when I got up there my coffee was cold and it was bitter- the first time I had the worst tasting coffee it was like followers. I can't wait to get rid of the money from the app and I'll never come back rough.

Typically long waits with a small parking lot in a challenging location for efficient queuing but you'll always find a friendly staff. Order accuracy issues are rare but have happened on a few of my visits so double check your drink before you leave the line.