Rice Things - Philadelphia

Inside the premises it is dirty and they exploit Hispanic workers

Food is always good and flavorful. I live very close to the restaurant. It's made fresh. I order an hour before. At times, it's ready a little before the hour. But it's worth the wait to us! Thanks Rice and Things. Turkeys Wings Seafood Comb Kids Chicken and Spinach Beef Ribs with gravy to name a few. (Call a head or order via a delivery App. Just be patient. This not fast food. Its really good to us. Thanks!

I see you have complaints on here up to a year ago and your Customer Service is truly the worst I have ever had. If a person orders and you say 40 min. A customer show not still be waiting for their food 2 hours and 10 min later. This is exactly what happened. Placed ordered at a little before 7 got there at 7:30 waited in car wentin 7:45 waited inside another 30 min noticing other people waiting , first thing another customer said to me I have been waiting over an hour that customer was mad After waiting in store for those 30 min then went sat in car for like 20 more min went in again now if are following the time it is roughly 8:40 go back in they are still the food is not done . Stood there to 9:05. It was explained at that time that you told us 40 min. We leave get a call at 9:35 food is ready . You can't expect someone to place an order before 7 and food not be done to 9:35 pm. This was the week before Halloween, so now two days ago we call for food and they are like you have to pay first now before they make the food because they lied and said 40 minutes and then you flag the customer for your wrongdoing. You should always try to please your customers! You should have immediately apologized and offered anything a dollar off anything to keep your customer not try to blame your customer driving a long way to your business. Good Customer Service is everything and you failed to the highest point. It doesn't matter what people think of your food if your Customer Service is not on point and correct. This was truly the worst service I have ever had. Blackballing your customers for your mistake. All you had to do was be truthful and say hey we have a long wait order is going to be 2 hours and let the customer decide if they still order not lie and then get mad when customer leaves after waiting 2 hours and 10 min that night. Shame on you as a business. Believe me I know we are not the only customers you have done this to. I only hope other customers would take the time to write about their BAD just awful service there so the public can be aware! Again in all of dining places take out places in my life you get award for being the Worst! I don't ever do reviews but I wanted to let the public beware ! No apology for your wrong doing just blame the customer. I hope you learn something from my review!!!!!!!!! Do better.

It may be a wait time but it’s definitely worth it.

Food is ALWAYS GOOD...Cooked to order. They can get a little slow with your order... So order at least an hour before you're ready to eat... LoL....But it's well worth the