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Tilbagemelding
Bidrage med feedbackSo called manager just there collecting a check..Literally sitting on his butt entertaining the young males. Not putting any signs up that place is closed. Noone.at drive thru. District, regional,and corporate have extremely low expectations ¡
Great service on Sunday afternoon 5 22 22. the woman who worked the register in the dining room was a joy to speak with and a blessing. you need more like her!
The building was rebuilt and beautiful and clean look. my food was hot, but a few pommes were hard.
Overall food was decent, service was slow in drive thru and at the time I guess their card machine was down luckily I had cash. I was overall satisfied with my food.
As an AVID lover of Wendy's who dines at various locations at least once a week I was beyond disappointed this morning. I went to this location, ordered a $5 Bacon Double Stack Biggie Bag (plain, just patties, bacon and cheese). After I received my food I pulled in the parking like to check my order and unfortunately saw there was mustard on my burger. Even though I'm allergic to mustard, no worries we're all human and people make mistakes. I go inside, reiterate to the gentleman at the counter (he will remain nameless) not only that my sandwich was made incorrectly but also my mustard allergy. He takes the burger, and in a couple minutes comes back with a bag with my burger in it. 20 mins or so later as I'm traveling down the interstate and have already consumed my nuggets and fries I'm ready for the burger and when I unwrap it it's the SAME exact burger with the mustard poorly WIPED off! I call speak with the manager who was EXTREMELY apologetic, professional, polite, and willing to remedy the situation but I declined to come drive back to Petersburg when I'm already 20 mins away. I appreciate the manager and she is not at fault whatsoever; but as someone who has worked in the food industry before NEVER would I sacrifice someone's health by being so careless, reckless and having no disregard for simple customer service. Gotta do better my boy!