Buffalo Wild Wings Petaluma

Used the open app for the first time, reserved one table several hours before the time, rose to bww and they decided not to honor the confirmed reservation. I brought my wife and my children to the restaurant and they told me that they did not use the open app at the location petaluma. has not even offered to put us at the top of the waiting list or something. really disappointing experience! let's just say I'll probably never use open table and the family will stay away from bw for one because too. find your S*it from men!

We waited an hour for our food, some of which were cold when it came out. the waiters have not to sing my son happy birthday or to spice his cake when they brought him out. service and eating were very disappointing.

Zelt for Monday night football, server were phenomenal.

So obviously they use open table for reservations, but they do not accept any reservations when they playag. there are games pretty every day! if they do not accept these reservations for certain playage, make sure that the open table is not available for this day and if they cannot find out that then they do not use any open table at all.

They don't actually take reservations so the open table reservation is useless.