76 - Pearl City

Called on Monday(12/27) to schedule a safety check inspection, they said they 're not doing it today. I said that 's fine, can I schedule one for Friday. She said we don 't do appointments for safety check, walk ins only. Came in today at 7:55 to check in for a safety check inspection. She says they 're not doing safety checks until next week. I said I called on Monday. She shrugs her shoulders and shows me a post it note no safety until next week .

I needed to get a replacement safety sticker because I wanted to transfer my safety sticker from my bumper to the bracket attached to my license plate. I came down at around 3pm and talked to one of the ladies about my situation and she told me to go talk to the manager. I told the manager, James, about my situation and he was able to help reprint me a new safety sticker. He did it really quickly and removed my old sticker on my bumper and placed the new one on the bracket.

This is for safety check only. I was the 8th car at 815 an hour later 1 car got completed as I waited in line, they rearranged the cars. By 923 a very nice lady came out to pass out the forms to fill out. I asked about how much longer and she stated at least an hour. Unfortunately, I had to leave after waiting over an hour I could not wait another hour. 2 hours for a safety is quite slow considering. I returned to my usual spot (in waipahu), had the same amount of cars in front of me and got seen within 45 min.

Called up and asked a few questions and the girl had a horrible attitude. Went to get my tires plugged and it took over a hour with only 1 other car in da shop.

I went here a year ago for a safety check. I was happy with the staff. They were very courteous and had great customer service. I returned again today for another safety check.