Ruby Tuesday - Pearl

I enjoyed the food. It was excellent. I ordered the hickory bourbon salmon. The salmon was cooked perfect. It was flaky and delicious. The restaurant was clean and provided a nice ambiance for dining. The only issue was my server, Bonnie. She was cordial, but did not bring all items ordered that came with the dish. I inquired about my second side dish and she stated it only came with one. I informed her the menu stated two sides. The first beverage (mango lemonade) she brought to to table was good, but the one I ordered to go was horrible. Overall my dining experience was good and I recommend this restaurant.

After waiting 20 minutes for them to bring my water, someone from the kitchen came to day they were out of the steak I had ordered. Another 10 minutes for water. When my meal was delivered, it did not include the broccoli I had ordered. Not sure if the change in steak meant one side rather than two? Was not explained.

The food has always been great for most of the chains I have visited… they have changed a lot recently and I have not had the opportunity to eat out much, but I enjoyed the good while it lasted.

Place just looks tired is the best way I can put it. We went once and were quite underwhelmed. As the kids would say, this restaurant is very “mid”. The service was pretty decent but the food was below average. There was no semblance of presentation and the burger just lacked that quality you should get in a sit down restaurant. Looked more like a late night Wendys burger. It’s a shame because I have lots of fond memories of this chain. The one that used to be in Jackson, TN was the go-to lunch meetup for me and my grandfather who passed 7 years ago. I think I understand why that location in Jackson, TN and many others went away. Quality simply went out the window at some point. Ruby Tuesday definitely used to be way better.

The salad bar needs attending regularly. Seems unorganized when it comes to seating.Needs better cleaning after each patronSalad plates dirty..too manyChris was very hospitable at the Pear storeBehavior for employees good