Houston's - Pasadena

My recent experience here at Houstons was nothing short of a nightmare. Not only was the customer service shockingly poor from the host to the Manager Bow but the food quality was also terrible. Imagine my disgust when I found a hair in my food a repulsive addition that left me feeling nauseated and utterly disappointed. When I brought this issue to the attention of the manager, instead of addressing the situation with urgency and professionalism, they brushed it off with indifference. It's appalling that a restaurant would have such disregard for basic hygiene standards and customer satisfaction. I strongly advise against dining here unless you have a strong stomach and a tolerance for appalling service.Do not waste your time or money on this place. There are so many other great restaurants in the area to go to.Also, as a tip. They do not seat a party bigger then 2. They have a very strict dress code, no phone allowed. You have to take your call outside of the restaurant. Lastly not family friendly.

Ate at the bar, and Linda was incredibly helpful and friendly and produced some wonderful cocktails while doing so ?.I had the crispy chicken sandwich, which was juicy, crispy, and very delicious!

I arrived at the store after 11:30, prepared to wait, and there was a 40 minute wait, so I killed time at a nearby supermarket. The steak meat was tender and delicious, and while I was waiting, I ordered the antichokes that were grilled on the grill after seeing the reviews saying they were delicious, and they were really delicious. it's recommended. The store had a nice atmosphere, the front desk staff remembered my name after just one visit, and the floor staff were very kind. It's amazing that you can enjoy such great customer service and food at this price.

You wouldn't think that this chain restaurant would be special or unique, but it's a true gem. The atmosphere is dark and classy, the food is top-notch, and they have a lovely bar. It's standard American fare (plus sushi), but it's done really well. The grilled artichoke and chicken sandwich are standouts.But the service is what makes this place so stellar. They are responsive and accommodating to the level of a Michelin star restaurant. Attentive without being suffocating.The prices aren't outrageous and there's ample parking (no valet). It's best to plan ahead as reservations fill up quickly.

Thank you to our server Honesty. Absolutely wonderful food. Chic and modern atmosphere. Service is exceptional. Great drinks!. Definitely coming back. Expect to have at least about an hour of wait time to be seated, but definitely worth it. A+