Rookies Sports Grill - Parma Heights

Best grills ever had Food: 5 Service: 5 Atmosphere: 5

First time here from the east side. Awesome cook and food. The wings are very crispy and the burgers are really good. Pool tables are worn but straight and plenty of them available. The young whipper snapper waitress was pretty rude and unaccomodating. We asked for help with the pool table and she basically looked, couldn't solve it, and walked away without telling anyone else or trying to help further. For that, 3 star service Price per person: $20–30 Food: 5 Service: 3 Atmosphere: 5

The lady who answered the phone to take our carry out order was rude!! it was 11:35a when we called to place the order, she got nasty and said you know we don 't open until 11:30 umm you 've been open for 5 minutes. horrible customer service. the food was good though- hopefully it wasn 't spit in. Service: Take out Meal type: Lunch Food: 5 Service: 2

Tracy, why do customers have to walk through a smoke out at the front door when there are two other lesser used exits that a smoking area could be. To enter your establishment you have to walk through a wall of smoke and at least 6 “ crude and rude” individuals sucking on their smokes. Their conversations are as bad as their habit. They throw their butts on the ground and generally make a mess and don’t offer an appealing entry. Move them to the rear of the building! Just love having a great meal and then walk through the front door ashtray. Service: Dine in Meal type: Dinner Price per person: $20–30 Food: 5 Service: 5 Atmosphere: 1 Recommended dishes: Rookie Burger, Bavarian Pretzel Sticks, The Jim Brown, The Burger

Always a great time at Rookies! Meal type: Other Food: 3 Service: 5 Atmosphere: 5