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Tilbagemelding
Bidrage med feedbackMy daughter bought Birria tacos and inside her food was a used Band-Aid/some kind of wrap . I’m never going to use or go to this restaurant again. Unsanitary and if you have a band aid on you should be using gloves when handling food . the picture of the food with a bandaid /finger wrap/something that doesn’t belong in the food. This is totally disgusting and unsanitary.. All I could think of is what if the person has some kind of transferable disease. Please process our refund.
The staff was not capable of recognizing a customer annoyance when it came to their service. After asking for a menu and letting them know the order was for take out. Within three minutes, we were asked three times if we were eating in or take-out. As well as once if we needed help. Being that I was already annoyed, I asked them to decide on the extras (types of meat, tortilla) when ordering. After going back and forth, I took my business to their competition. Their food is not bad, but there are too many options for me to return as a patron.
My burrito whipped open when k tried to take a bite, i’m upset
The food was great, the service was above average. I went alone to pick up for my family, ordered at the counter, I was acknowledged by more than one person. I grabbed 1 beer to relax as I waited for our food (taking into account that it takes time for good food to cook. They provided me with 8 containers for salsa! : There was a moderate amount of people in the restaurant at the time I was there and it literally took 8 minutes from the time I ordered my food to the time it was ready. (See screenshot of timestamps .. They use an app that alerts your phone by text and it was true to the time it said it was ready. The portion sizes are large, the ingredients are fresh. We ordered a steak torta (was huge , ceviche, a 2 taco combo plate, loaded nacho fries, and 2 drinks. A single meal was approximately 15 bucks. Thank you to the cook, food was so good! One of the staff members really stood out for having exceptional customer service skills. I'm very vigilant when out and public, he was expediting this evening..I noticed him asking the cook or other staff if this item was in there or if a to go box could be exchanged due to a small flaw...little things like that. He paid attention to detail, offered a to go drink tray when he seen my hands would have been full etc. made sure I had everything I needed, was very courteous, his name was Christian ?? .Just as a side note for those that don't have common sense ? This goes for everywhere..Order ahead if you're trying to get food on your lunch break or before a movie, plan for delays in case they happen so you don't have to blame the business, speak up if you think your food is sitting on the TOGO rack, how ironic to find something in your food after eating the entire thing lol and..finally prices EVERYWHERE are going up, do your research...might have something to do with the demand for services after COVID and the CA law that passed raising minimum wage and therfore causing aaallllll the restaurants (including fast food and higher end places to charge more ? If you can't afford it...stay home... If you can afford the occasional outing, I highly recommend this place, five stars!
I have the cameroons de la hablo spicy ?... Very good. I've also had the shrimp tacos very good. ?? Vegetarian options: I believe they do have vegetarian stuff on the menu but I didn't try any