Dunkin' - Panama City Beach

I had a bad experience 7/16/22 at this location. If I could give a 0 rating I would. I was visiting Panama City on vacation when me and my family decided to stop at this location for a coffee and a brown sugar brew. First of all the drive thru took too long and then messed my order up twice. I had to drive around to others to get what I wanted. I requested a refund on my card and have not received it as of yet. Tried to call the number at the store and get a recording. What do I do to get my refund? I was very unhappy?

If I could choose the world's slowest dunkin, this would take the cake. several times they have people waiting at the loudspeaker for 10 minutes without saying a single word. customer service or hearing skills are not their strong suit. Moreover, they can't do their things right because they don't listen to a thing they say. make them fall and close this place down or find a personal that actually knows what they do.

This location has gone downhill!! Not only was my bagel burned my sons bacon, egg, and cheese sandwich had no bacon on it.

I have two children, and this lady who works here the register was so wonderful that with us the return of my sohnes was so excited to see the women that the children are sugaring up the phrase they said to them when we first came. so sweet and really good at sticking with the costumes. we returned for her and came in and not through the way, and we will come back before we leave panama. you have a great worker at your hands. I didn't catch her name, but she had that I believe blue green hair. so kind.

I know we came at 8:30pm and the store closed at 9pm, but to only have 3 doughnuts available for sell is unacceptable.The store received 3 stars only because they had coffee, which I might add was good.