Subway - Palo Alto

This is one of the worst experiences. They lady was very rude not only to me but to another customer who was there prior and left because she was rude . We orders 2 sandwiches and each one of the new footlong items . Churro was not seasoned at all very nasty the pretzel was very hard the only thing good was the cookie . Don’t think I will ever come back to this location or subway in general . You would never be treated this way at TOGOS .

Very rude sales personnel. We order 3 sandwiches, even give tips even if she's rude. She accepts other customers in between our orders. She doesn't explain well what to do about ordering. I thought the lady salesperson just had a normal rude voice , but when the other made the customer come in, she was very nice, talked nicely, and had him accommodate his order in between our 3 sandwiches order. She was even rude to the talking to the little girl ordering with us. We visit the place Nov 8 2023 5:38pm .

Basic place, I've encountered mostly decent service and fine sandwiches. Good for a fast grub.

I went in today for a sandwich and the guy at the front counter made a scene over olives. I asked the girl making my sandwich for a little more olives and he had a meltdown. It’s just olives. He leaned over, got in my face and started flailing a paper with suggested portion sizes. This guy is a loose cannon, he needs to learn how to behave in a professional and public setting. I suggest seeing a psychologist or seeking therapy.

Worst subway ever ... the staff are so rude every single time and are least bothered. They are so greedy and hesitant to put some extra veggies atleast on the sub . I order frequently from this location and meat quantity is very less every single time . Not sure how this is running inspite of many bad reviews