Subway - Palm Bay

Went in for a sub, got served attitude instead. The first lady that helped us was quick and friendly but the second lady there was extremely rude for no reason.

Google shows that they are open until 11 pm. But they closed 10 minutes earlier, the girl had already turned off the toaster,I wasted my time in vain ??

So in the past when I've ordered online or saw the staff it was always a chill experience. Unfortunately, now I never plan to waste my money here because of my experience. I put in an order online in which it told me there was an issue, but it still also proceeded to take my money all in the same notice. I called the store location twice and no one bothered to answer. I drove to the location and saw the manager who proceeded to just smoke in front of the store entrance and when I spoke to the employee behind the counter I explained that my money was taken from my account and that I placed an order for pickup. The girl informed me that the didn't get any online order and to confirm if my funds were indeed taken from my account. I showed her my online receipt and so because they didn't receive my order I didn't get my sandwiches nor did I get my refund as I was told I needed to do that online. When I asked the girl over the counter how to do so, she had no idea and so I said thank you and left. I went online and filed my complaint only for Sherry Kakas to tell me I put the order in at a different location and needed to reach out to that location instead. I had to tell her that I sent my order and refund request to the right location and showed the store number on my receipt for a second time. It's less than $50 and yet, I've never been so annoyed at trying to obtain a refund for something so simple.

Really great service. I had a fantastic turkey sub.

I needed Subs for a party I hosted. I asked them to do extra work so that it would be easy if I saved money. You are obliged. Friendly and efficient staff. I've eaten there many times and never had a bad experience. Metro has added the freshest vegetables to the sandwiches.