Chili's Grill - Overland Park

Our waitress was Ciara and she was on her game. We had a fairly large group 9peoole and she absolutely the best. She made sure we were taken of care of. I couldn't ask for a better waitress. And food was fresh and orders were correct. Good food and great customer service

Great waitress. Unfortunately, the food was ehh. Not great. Had a Swiss Mushroom burger that wasn't great... good at best. My friend had a dry cheese and burger. She likes her hamburger rare and we weren't asked about the doneness of the burger so they were gray inside. She removed the bun and just had the burger and cheese with lots of ketchup. The fries were great. I liked the way they were cut. My second outing here in a couple of months and not happy either time. But, again, the waitress was fabulous!

Great waitress. Unfortunately, the food was ehh. Not great. Had a Swiss Mushroom burger that wasn't great... good at best. My friend had a dry cheese and burger. She likes her hamburger rare and we weren't asked about the doneness of the burger so they were gray inside. She removed the bun and just had the burger and cheese with lots of ketchup. The fries were great. I liked the way they were cut. My second outing here in a couple of months and not happy either time. But, again, the waitress was fabulous!

I ordered with Door Dash with a delivery time of more than an hour. I received confirmation. Well, no sign of food being delivered. I contacted Door Dash and they could not contact Chili’s about my order. They wouldn’t pick up the phone! Very disappointed with my encounter with Chilis. An hour after the time I should have had dinner, no food! Door Dash was great to cancel my order and issue a credit for my trouble. Never eating or ordering from Chilis again!

Good food. Service was just ok! They had to bring out orders even appetizers in different times because they was short on stuff like fries.