Thai Express Ottawa

The front desk staff didn’t know what to do, and had a really bad attitude. He even placed my order wrong. I will never come again.

Better than expected considering the reviews. The pad Thai shrimp was good. Thumbs

Never ordered and never will as long as i need to download an app just to order from this ONE location. Can go on laurier or rideau and pick up from there.

I have ordered a couple of times from this Thai Express and they always make a mistake with my order it’s either missing something or contains the wrong thing. They don’t read orders details properly.

I had an exceptional dining experience at Thai Express thanks to Chantal and her co-worker's outstanding customer service. From the moment I walked in, their warm welcome and attentiveness made me feel truly valued as a customer.Chantal and her colleague went above and beyond to ensure that my dining experience was enjoyable. They patiently answered all my menu questions and provided excellent recommendations based on my preferences. Throughout my meal, they regularly checked in to ensure everything was to my satisfaction.Their efficiency in taking orders and serving food was impressive, and they maintained a friendly and professional demeanor throughout. Chantal and her co-worker's dedication to exceptional customer service truly enhanced my visit to Thai Express. I left the restaurant with a smile on my face, not only because of the delicious food but also because of the memorable service provided by these two outstanding individuals. Their commitment to ensuring a positive customer experience sets a high standard for excellence in hospitality. I highly commend Chantal and her co-worker for their exceptional service and look forward to returning to Thai Express soon.