Tim Hortons - Ottawa

Waited 15 minutes in line, as only person taking orders and worse coffee. Had a dark roast and had no flavor never had such weak coffee..

As a staff in this branch, I never experienced the hard work and teamwork of my crew members that’s why the line is never moving up. I love how my crew members approach me but I like to say my manager doesn’t do something in that situation when the line is grounded so that’s why some of the people got mad at us because of the huge line and slow lineup. I hope my manager can do something and choose a responsible supervisor and manager for this branch.

Very friendly staff, first time trying a BBQ chicken rice bowl, it was really good ?

Service was slow and not as smooth as it could be..

Very friendly and has good food and drinks and treatsDietary restrictions: Lactose