Universal Citywalk Orlando

Before I really get anywhere, the wait was absolutely dreadful.. But that is to be expected considering where we're at. Was it worth it though? I'm mixed on it. The ordering process was a bit weird. There's a few other places around that also use solely the app to order. The place is at no fault for this idea, I guess, but it felt weird that not a single member of the staff even greeted us. We were just sat and left with a QR code on the table. We weren't exactly told how to proceed. It was just by knowing that Mobile Ordering is a thing that we even figured out it's Mobile Ordering only. Good luck getting refills. Is your turkey leg dry or your food cold? Good luck finding someone to talk to. It just feels like a big cafeteria. Feels less Harry Potter and more viking longhouse. We're left to our own in the middle of a busy school lunch room rush in high school.. I guess is how it felt. I personally enjoyed my pie, corn, and ribs, but the chicken was incredibly dry; as was my girlfriend's turkey leg. All in all, it wasn't worth the wait. Still, it was an experience to have nonetheless.

We went for breakfast and 2 of us ordered the American English breakfast which consisted of fresh scrambled eggs. Well imagine my shock when, after paying $18 for breakfast I was served powdered eggs. Unacceptable!

We went here on a July 4th weekend and ordered the Platter for Four for $69.99 and iced butterbeer great deal and it was delicious! The platter has potatoes, vegetables, ribs and chicken. With my husband and 2 boys (10 12), we practically ate everything, with a little left over. It was really good, would come here again.

The food was good and the wait wasn 't too long. The staff was there, but that 's about all I can say. I didn 't really interact with them and they didn 't interact with us. And that brings us to my issue with this place: This was meant to be part of the Harry Potter experience , but there wasn 't really any Harry Potter to it.... The staff had uniforms that may have been associated with the film but I didn 't recognize it. Disappointing to say the least. The English breakfast was okay though the portions were very small and as I was on vacation, I had one of their park exclusive IPAs at 9am, which was nice. This would be 3 stars but we got stuck on a ride and showed up late for breakfast but they let us slide in anyway!

After several days in the parks, we always managed enough time at the end of our day to shop. My wife and kids lived it.