Chili's Grill - Orland Park

Don't misunderstand the one star rating, Google MAKES you give at least one star, it is not deserved. Aweful service, brown guacamole, soft stale chips, and cold food. That sums up our visit. Literally more employees than customers during our visit. Noexcuse for any problems at all. We switched to this location after having bad experiences at a location much closer to us. SadlyI will have to be Done with Chili's all together now.

Our take order was not as it should be. We asked for extra rice and extra tortillas. We only got four tortillas total for two orders of fajitas. My chicken fajitas looked like they were not grilled but either put into the microwave or poached. I havebeen on hold for over 20 minutes waiting for the manager to pick up. I understand they might be busy but to leave someonehanging on the phone isn't a good business practice. Chilis has gone down in service and food. I guess they don't want ourbusiness.

Horrible experience! Never has this happened. After we sat down and put in our order; the waitress came over and informed us that 3 cooks left. The managers stepped in. As I applaud they're effort they should have just closed. The guacamole was old. My well done steak was over done and salty, the shrimp was salty as well. My nephew's fajitas steak) was dry chunks. The other two fajitas were fine. I do applaud the waitress she did an excellent job. Save yourself a headache and stomach problems I was up all night feeling like I wanted to vomit).

Presley is great!! Food was very good!!! Very Clean!!

Deb is absolutely fantastic. their personality is perfect for this facility. they cooked the food to perfection and with love. she is the general managerin, but because they were close, she entered like the boss she is! everything I can say is, ask her please foe deb! isisisisperfect fo