Helgi's - Orkney Islands

Went in one evening and was told the restaraunt was fully booked, even though there were clearly places to sit at the bar, and no inclination on wait times, when we could come back, or if we would like to book a reservation. We asked if we could book for the next day and made a reservation for the upstairs dining room. Upon arrival the following day we were given a table on the ground floor (not upstairs as originally reserved) and were met with terrible service. We had to repeat the drink choices four or five times as the gentleman serving us did not understand the menu, we eventually had to point it out on the menu card while he copied it to his notepad. I ordered a classic beef burger with bacon added on which was extremely overcooked, unseasoned, and without bacon. I could not finish the burger and left promptly.

Great food and good service but the staff are so busy to give great service. Great seafood choices and the steak was delicious Service: Dine in Meal type: Dinner Price per person: £50–60 Food: 5 Service: 4 Atmosphere: 5

Cozy friendly clean well stocked variety Food: 5 Service: 5 Atmosphere: 5

Lamb shank was nothing but fat and gristle. The "tiramisu was just a parfait with raspberries. A big disappointment food wise. The beer was good. Service mediocre Food: 1 Service: 2 Atmosphere: 3

We found this on our second night in Orkney, the food was really good, it’s labelled on the menu all allergens, there isn’t a lot of choice but we were just happy to have food that was labelled vegan. We had the vegetable pakoras, Thai green curry and sweet potato fries, there was also a Bhaji sandwich on the menu and vegetable fagitas