Il Fresco - Orangeburg

This was an experience that is one for the books:My father’s birthday party. Family gathering. I ordered some dish, chicken and prosciutto. The dish came literally floating in probably a quarter of sauce. The best part of this was when I raised my concerns to the server, the female manager was dispatched to my table where I was lectured on how “expensive prosciutto is” and that “her brother was the chef”. I told her straight out to get the check and we were leaving. We waited for another 20 minutes before I told a passing server that we were leaving if the check didn’t come.Overall, having eaten here several times as a couple, it was OK. But they cannot handle a group of 10. The customer service is deplorable. The handicapped accessibility is nearly impossible.I don’t tolerate bad service when that’s what we’re paying for at a restaurant; but frankly I don’t care who your brother is unless he has letters or stars after his name; which the proprietor here certainly does not.Don’t waste your money. Go to Piermont and take your pick of properly operated, diverse menus and management that cares.RESPONSE TO OWNER:My review is from a horrific experience at your restaurant, that was supposed to be a happy occasion which was turned into a disaster by your restaurant’s arrogant, egotistical and frankly, grossly mismanaged staff. This occurred several years ago but I believe that my experience is still relevant and that the public should be aware that I, of all people, need to be lectured by a cheaply dressed “chef’s sister sans manager” on the price of prosciutto di parma? My complaint was that the dish was drowned in a quart of processed sauce, not the lecture I was unprofessionally given that it costs whatever per pound? Like I said at the time, I don’t care what the cost of 2 slices of prosciutto was or is. We left your restaurant, bill paid, with our assurance that we would never return. That promise has stood.Family run restaurants are some of my favorite places to dine, the world over. Mostly because I believe in preserving small businesses. But the arrogance and outright unprofessionalism which I and my family was handled with needs to be documented for the public.My wife and I used to dine in your cellar regularly. We have never returned, nor will any member of our family even if you paid for my meal and sent a chauffeur and car.Never again. I wouldn’t tolerate Il Fresco’s arrogant management, untrained culinary staff nor their handicapped inaccessible restaurant if they gave me a lifetime of free meals.Again, not worth your time or money. We left Il Fresco that night, went to Confetti’s in Piermont and wouldn’t return if the shabby dressed “chef’s sister” personally comp’ed our meals every night for the rest of time.Want more information on my reservation? Invest in a computerized reservation system; even McDonald’s has one. Parking: Dirt parking lot Wheelchair accessibility: Impossible, to say the least. How they even got a license shocks me.

I live in Argentina but the dishes are so well themed to Italian cuisine that I didn't realize I was in New York.

What a disappointment!! Lovely place with great food,BUT- our waiter forgot to order our pasta sides in the kitchen. We ordered pasta carefully because nothing comes with the main course. He said it would take at least ten minutes for the damn pastaand we were already into our mains assuming the pasta sides would arrive momentarily. We didn’t want cold main courses or pasta for dessert. What would you do? It really ruined this expensive meal.

My favorite restaurant in the area. Great food, always good. Great service. Wonderful atmosphere. Only down side is the Gelato (vanilla is fine). Gelato overall is not good. Very grainy. Weird taste. But everything else is fantastic!!! Parking: Park in the hotel lot across the street as on site parking is very tight and limited

I absolutely love this place, the ambiance is so romantic inside for a date night. And the food is outstanding! Highly recommend the