Reserver
Tilbagemelding
Bidrage med feedbackMe a friend visited Hei Hei 's adjacent restaurant Hot Duck above the takeaway offering after reading positive reviews online. The server suggested we ordered 2/3 dishes each. I ordered the Thai Green Curry with steamed rice and some prawn toast. My friend had the salt pepper Calamari, veg spring rolls and egg fried rice with some salt pepper chips to share. The restaurant operates on a 'Chinese Tapas ' style basis so everything comes as it 's ready which we had no problem with. My curry was one of the first things to arrive and, after prompting the server to check on our rice after everything else had arrived, by the time I received the rice my curry was mostly cold. The curry itself was extremely spicy and only had 3 pieces of chicken in which was disappointing. Most of the food appeared to be 'padded out ' by onions and peppers and portions were not generous at all considering we paid £72 overall! Despite this, the service we received was absolutely faultless and the staff went out of their way for us throughout our meal. Another thing is that the tables were too small for a tapas style meal and the server pulled a spare table next to us to give us adequate room for our dishes I understand as its a small place that space needs to be maximised but it doesn 't work for this style of meal. Overall the food is extremely overpriced and just the same food served from the takeaway offering just with the prices ramped up and served from bowls rather than takeout boxes! Would like to reiterate that the service from staff was great we just had an issue with both the quality quantity of the food.
Our order arrived within the hour however was a disappointment considering it cost us £60 for 2! The food was luke warm and the salt and pepper squid was dreadful. a soggy mess) We also realised we had been sent the wrong sauce, after a quick call, we presumed considering we live 4 mins away in the next village it would be a quick resolution however 40mins later and still nothing arrived. We then called up to say don’t bother bringing it as we had eaten the Chinese. They explained they would send the driver back with a refund for the missing item. We are still waiting… We won’t be a returning customer. Extremely disappointed.
They were busy as was Friday night, informed me it would be 30mins wait for takeaway. I ordered salt pepper chicken wings and duck in ginger spring onion. When I opened the containers I was astonished that starter and main course were Onions with chicken wings and Onions in duck sauce and all for £21, a total disgrace and a con
Arrived and was pointed in the direction of table for two, was then asked to move literally sat so close to the couple next to us I felt we were dining together. Absolutely not my thing communal dining and could here every bit of their conversation so sat pretty much in silence myself! Ordered food, my partners duck selected on the piece of paper never arrived. Didn 't mention it as neither of us wanted to stay longer than necessary to be honest and we weren 't charged for it so that 's fine but just very poor attention to detail when one of us ended up having egg fried rice and prawn toast, driest meal ever I had the hot duck beef curry which was basically the mayflower stuff Iake at home and very underwhelming, calamari was the chewiest rubbery consistency ever... all the food would be acceptable from a Chinese chippy take out delivery but definitely not for a sit down restaurant experience. Staff gathered we weren 't impressed, didn 't drink my drink was also poor. Won 't return, which is a shame living so close by. Tables are too small for a tapas style eatery, we had to move the lamp and water glasses to the window cill just to have space to have two dishes eat on the table! I get they need as many seats as possible but it just doesn 't work for small plates, it becomes uncomfortable. I saw a table of 6 walk in as we were leaving and dread to think how they got on if they ordered the suggested three dishes each!
With it being the festive season, I only yesterday made a gingerbread house with my son. Imagine my surprise at handling overpriced, classless, tat again when it came to tea. Part of this is my own fault, I never learn that many a takeaway is out and out **** but my hunger and passage of time tricks me. I know Hei Hei is average at best, but my faith in them getting restaurant priced tucker right blinded me yet again. Never again, chicken and sweetcorn snot laced in a float of salt, followed by starters for two, crispy and light you’d expect these things to be, yeah like an old guy’s toe nails with these attempts. Then a duck whose freshness sailed the shores with its quality many moons again, it actually stank. £38, didn’t even throw in prawn crackers. Genuinely, businesses like this deserve nothing, go the chippy it’s far better value.