Baskin-robbins - Oakbrook Terrace

Terrible experience each time at this location. 5 years of living in this area and I rarely buy from this store. Always messing up the order and rude customer service! Today they handed us dripping and melted icecreams! We had to ask for napkins and the guy hands over just one napkin nodding his head. Pathetic service.

They absolutely refuse to give you what you order. I tried ordering a sundae with vanilla and butter pecan and strawberries. They proceeded to give me vanilla with fudge. I took the Sundae back and they didn't want to give me the correct Sundae. Another day, I ordered from them through Uber Eats. I placed the same order and of Vanilla and Butter Pecan with Strawberry toppings. They sent me vanilla with fudge. I'm through with this place. Will never order from them again.

Terrible service and super slow customer service, they open 1 hour late, they give you what they want and close at the time they want.... Corrado lasts longer than open ???????????

This is by far the worst DD. Half the time the store is open but the register is down, and they keep the store open and just keep telling people they are closed. Sometimes you pull up and they tell you it's closed because of no staff. You drive around and see there are at least two people there. When they are open the staff is rude or indifferent. I will never go there again, and I cannot believe the owner still has a viable business.

Arrived at 10:22 and was closed. Lights were on but no one working.