Wendy's - Oak Park

Tries to order food here. I had to wait 10-15 minutes because of a shift. So I'll wait and go to the parking lot. after the time left and said that I had to wait the same for a change in the layer. So I'll go back to a parking lot. this time I'm moving around, out there are employees who talk through the running gear through the window and just have a good time with each other. So I waited my time and went back and was told the same exact thing. at this point I leave without food, such a waste of time!

8/22/22 3:00PM Wendy's on Harlem and Madison in Oak ParkDON'T EAT AT THIS LOCATION...I went in to use the restroom before I ordered. ABSOLUTELY DISGUSTING. The women's restroom is so dirty I didn't even use it. I asked to use the men's restroom instead it was a bit cleaner but I didn't use it either. The sink was so dirty in the men's restroom it looked like it ain't been cleaned in weeks. I placed an order then asked to speak to the manager to bring it to his attention. Then I noticed the front counter how dirty it was and the restaurant wasn't even busy inside. I cancelled my order and asked for my money back. I can only imagine what the kitchen looks like ??

This was my first time at this Wendy'slocation. I ordered the rib tip dinner which included rib tips, garlic bread, fries and Cole slaw. Everything was delicious. The staff was courteous and professional. The food was ready fast. I will definitely be going back.

Bad customer service, rude store manager. My order was screwed up big time. I ordered a burger with NO MAYO and they put extra on it the burger was uneatable had to throw it out they didn't send my drink the fries were cold like they had been in the fridge. I called the store the person answered was rude and NO help at all. Told me next time get up and come to the restaurant myself. I called the 888 number and got no one, I sent an email and still no reply that was 2 weeks ago. I'll never use the Wendy's app again and I'll never visit this restaurant again. My advice find another location or better yet go to McDonalds. I got a reply from customer service they gave me a $3 credit I'd rather go to Sonic. GOOBY WENDY'S

I come here quite often and this is my favorite location. They are quick, professional, fast and the food is always fresh and good. Best location I have been to!