Pancho's Fish - Nottingham

Ordered from here and food was on the way within 8 mins of ordering which should have been my first red flag it was apparently a 4 min drive from me but took 20 mins to arrive I then open it up to cold food the batter sausage was pink in side and the chips where still hard defo wouldn’t recommend

Ordered at 7.44pm,8.44pm comes still no food so had to cook the children some food as getting late. rang they said it would be outside in a few mins 9pm still no food rang them they said waiting on driver 9.30pm still no food this time I’m angry pissed and getting late annoyed I can’t eat after 9pm due to medication. The rang them at 9.35 who contacted the driver and said was delivered to a different address he saw the street abs went to a house he goes to all the time….cut it short ive asked for compensation back I’ve been refused they’d aid the food coming out the drivers wages, they delivered food which went straight in the bin children was asleep I couldn’t eat it I did ask for them to just refund me and don’t want the food DID NOT GET ANY REFUND NO COMPENSATION NOTHING! AVOID THIS TAKEAWAY!

We stopped by this restaurant after a quick visit to the city center and not finding anywhere else to eat. We were impressed by the generous portions, reasonable prices, and friendly service which made our evening very enjoyable. We usually don't write reviews, but this place definitely deserves it. Thank you.

Ordered 2 fish, 2 chips and a sausage two hours before it eventually arrived. Hardly a difficult order. No apology from driver. No apology from restaurant after phoning 2 3 times the woman at the restaurant said our order was ‘en route and would be seconds’ 15 minutes later, nothing. 25 minutes later, nothing. Rang to get a refund after, when 2 hours had surpassed, the food was cold and inedible, and got extreme animosity down the phone and ignorance. Told me to contact Uber directly, who, in themselves, are quite difficult. Aggressive tone throughout, seems to be a common theme there. Still, no apology Twice we’ve ordered from here now and been left with a poor taste in our mouths. Would avoid completely. Poor service, poor quality, poor timing. Poor everything. I could go on, but the poor people over there might have a bullying claim against me lined up.

Ordered food online on just eat food was meant to be here for 9:50 and I've just not received it not happy