The Lobster House - Norwood

Ordered Cesar salad maybe five bites and clam chowder was only like warm and very salty shrimp was over cooked

The restaurant interior is very dated and tired, and the bathrooms are getting dingy and worn. Our server was great; she was friendly, knowledgeable, and accommodating. I got scallops, which were absolutely flavorless, no sear on the outside, plopped in a bowl with a watery, unidentifiable liquid, no garnish, nothing appealing about the dish whatsoever. Came with an old, barely warm potato. Friend got a fried seafood platter which was all one-note, everything tasted the like the same grease, with a tiny bowl of overcooked vegetables. This isn't the first bad meal I've gotten there, but it will be the last.

I was out with a client who is neurodiverse and utilizes a wheelchair for mobility. The wait staff who seated us asked if we wanted a table or booth, we said either was fine, she sat us at a booth with my client being at the end of the table. A second wait staff then came over and, very loudly, informed us this was a fire violation, they could be shut down if an inspector came and said we could stay where we were, but for us to know next time. First, don't address this so loud that all other patrons can hear (not at all dignified for your patrons affected) not our job to know expectations of the facility, maybe all employees should be made aware of codes so this doesn't happen in the future. I hope this is not a regular occurance for those who have differentiated means of mobility.

We went here for a treat because my husband remembered how good the food used to be. Horrible... the coconut shrimp and rolls were over cooked. Not sure what the sauce for the shrimp was supposed to be... it was awful. The French onion soup was so salty it was barely edible. The lobster was rubbery and cold. The waiter was friendly but he forgot part of our order. He realized he forgot it but still did not bring it. We would've asked but by that time we just wanted to go home after a long day. I would give zero stars for the food if I could. Never again.

I swear, it's like a better-tasting Red Lobster. By far my favorite place for New England clam chowder. Tons of seafood options. Staff have always been wonderful. Great for dining in or take out. Decor is a bit dated, but that's really the only thing I couldn't give a 5 for. But frankly I'm not there for the decor. So much delicious food! Definitely get their biscuits. YUM!!