Mcdonald's Barrett Road - Norwich

A big thank you to John who was the gentleman on the floor when we visited. He was extremely helpful, polite and good with the kids. The world needs more people like John.

Oh dear, I never thought I’d write a review about McDonald’s, it is what it is, burgers at a price, however the new Tuckswood branch falls way below what you should get, firstly the lay out of the ‘new’ store must be the drawing of a child, sorry a child would leave space between the machines. The wait, we need to redefine fast food, and the service/quality, exceptionally……poor. My two drinks thrown in the bag on top of my burger, kids meals cold, my burger-not what o ordered and stone cold. My advice would by go to the Thickthorn, food what you expect snd good service.

No fries available and this venue has recently been upgraded! ! Order altered was offered fruit or veg as alternative to fries and then Order taker didn’t get order correct so we had one meal removed and another incorrect. Will never use this venue again . Plenty others to choose from

The food was stone cold, completely wrong order and waited half an hour for wrong food. Staff were standing around and didn’t know when food was ready to be taken to tables.

Ordered a coffee via touch screen kiosk inside the store. Pay at counter option. Waited over 10 mins with my ticket and cash in hand,staff look at you like you are an alien. Put ticket and cash down on the counter after several numbers after mine came up. Staff again look at ticket and cash on the counter. After 15 mins i screwed up the ticket and left. What an absolute joke.