Taco Bell - Norwalk

This new modern Taco Bell always seems to be slow. When you go inside, you have to use the self-order kiosk since the cashier primarily focuses on drive-thru orders. I ordered two items, and it took about 8 to 10 minutes, even though it wasn't busy at all, so I couldn't understand the delay. On a prior visit, it took even longer, but they were much busier then. They might just be short-staffed.

As a local and a loyal customer, I feel compelled to leave this review to express my gratitude to MARIE for her outstanding customer service! Even while managing a busy drive-thru, she went above and beyond to assist me with my app order right at the door, even after store hours! A special shoutout to this hardworking night crew! Thank you!

**Restaurant Review:** "Rest in Peace. This place could really use some improvements. The service lacks attention to detail, and the handling of customer interactions leaves much to be desired. It feels like there’s no real connection here, and the technology feels disconnected from the experience. Understand your personal space and privacy, as it seems like there's a lot being overlooked. A sudden smile from the staff would really enhance the dining experience. I'm hoping this restaurant can refine its focus and truly invest in making it better for guests. I say this with the intention of ensuring a lasting legacy for this establishment." Let me know if you'd like any further modifications!