Mcdonald's - Northampton

I have ordered from Just Eat delivery five times now and each time my nuggets have been missing the BBQ sauce. This has happened every single time! It's no wonder we only order occasionally from this place. We will not be ordering from here anymore!

Worst drive through service ever. Ordered 2 Large lattes, 1 Cappuccino. Instead Been given 1 Hot Chocolate, and 2Large Cappuccinos. Also waited for 15 minutes to get that. Poorest MC service in town….

Reece helped me with my order tonight and he was amazing, very polite and approachable. He even offered to help me take my order to the car, the restaurant was extremely busy but he went out of his way to help me, so THANK YOU Reece!!

Well, all I can say is the staff there need some training around how to deal with customers properly! I ordered breakfast, took my seat and waited.. and waited and eventually my food came. As their sauce machine was out of order I asked if I could grab a ketchup for my hash brown. I was told I needed to speak to the manager? So up I got, waited at the till for the manager, and asked for a ketchup as I could not use the machine… the response was it’s not broken, we don’t have the cups and that will be 10p… Now I am not going to make a scene over 10p but I pointed out that had they ordered cups I could have some ketchup, could I just put some on a napkin? I was met with the most patronising and condescending reply of “that’s subject to availability only, if you want a ketchup that will be 10p… Yet I can help myself to as much sugar/ sweetener and milk sachets as I wanted??? McDonalds, sort yourselves out… I am paying £6.39 for something that a year or two ago was £4.09 and you won’t even give me a ketchup??? The only reason I gave two stars is because the food tasted nice!

Queued through the drive through. No milkshakes as machine broken Ordered Big Mac meals and paid. Collected order and I asked for some Ketchup. “You have to pay extra for that” How much ? “You have to go to the other window” What ? And queue up again for ketchup ? It’s always free everywhere else !!! Food was cold anyway so the whole experience was absolute awful. What was a simple stop for a snack ended up making me angry, feeling ripped off and now I hate McDonald’s enough to write a review.