Jollibee - North York

Tables weren’t cleaned, my fries were so cold they had to be returned (and I typically don’t return food). My partner’s fries were fine, but mine were so cold it’s as though they had been in a fridge. It was odd. On the opposite end of that spectrum my pie was scorching hot and couldn’t be eaten for almost 10 minutes.The food was OK. Service was OK. It didn’t feel very clean or well maintained.

This is my second time visiting this location. The chicken is made crunchy and tender inside. The service is very good here. Highly recommend this location. The only drawback is the limited seating. Visited on June 17th 2023.Wheelchair accessibility: Washroom is accessible.

My go to Jollibee, and I think the only one in Etobicoke lol. I recommend to come earlier in the day if you actually want to sit and eat in, since in the evening it’s superrr crowded. Their spicy chicken is soooo yummy and crispy. And while others say it’s too spicy, I say it’s the perfect amount of spicy, which you can’t get anywhere else. Always get the mashed potato with it!!! Sooo gooddd

I was a great fan of the chain, but in my last visit I ordered the Palabok Fiesta, one of my favourites, and I was disappointed and surprised to find that it didn’t have the usual shrimps. I told the manager and another employee about this and they said that it was an upgrade because the shrimp was “mixed” in the sauce. I also saw that the whole portion and the egg slices were ridiculously reduced compared to what it used to be in my previous visits. Is this really a way to maintain profit? Why not just add the 30 cents of shrimp and egg to the price. Shrinkflation becomes shrimpflation. Sad and disappointing.

The only reason for 4 star is for the delay in service I experienced. Placed an order for pick up at 1.45pm , reached the store on time, and I was able to leave only by 2.20pm . This puts me on doubt for ordering online prior. Well this experience left me no choice to get the idea that there's no difference btw online pickup or direct walk in . Well if you guys could work on the delay, it's a 5 star . Absolutely loved the food .