Baskin-robbins - North York

My kids love their ice creams and staff is always so helpful and lovely.

Really disappointed with the phone call I just had with the owner. Very rude and defensive, also raised his voice at me! I ordered an ice cream cake in person and it was missing the “cake” part for my friend’s birthday. Instead of nicely communicating with me, he was yelling and not understanding the situation at all or taking any fault. He also mentioned that there is an option online to add the cake but the cake order was made in person. There was no solution and no attempt to resolve it.I am super disappointed with this interaction with the owner! Customer service was really poor

Fresh ice cream. Friendly workers and simply recommended

Great service and high quality ice cream.Only quibble is the price for the quantity given. Was pretty surprised at how little one scoop really is and the price with tax for 2 wafer cones and one small scoop $14.87.I guess I've grown accustomed to the Boathouse.

Good ice cream, nice people that work there but expensive. Ice cream cakes WAY TOO EXPENSIVE! $45.00 for a basic vanilla, I could've bought 8-9 containers of vanilla at the store for that, so I won't buy a cake anymore. Nice occasional treat for a cone.