Bakery Gateau - North York

Wanted to try the bear sweet potato cake for so long and finally got to do it over the holidaysThe bear design first of all is super cute! Ears, mouth, chocolate brows, chocolate eyes, and chocolate nose.The cake itself was super light and fluffy. The cream was nice and airy and the sweet potato filling was smooth and velvetyThe textures all combined made for a tasty bite each time! FIL is particular with cakes and even he gave the thumbs up!Service was quick as there wasn’t a huge line at the time, but even getting everything ready and packed was quick!Great job overall!Follow me on IG @thirst_and_taste for better pics, vids and more amazing content!

Do not order from them online! they ignore your messages/emails and never respond back.

UPDATE- Oct 25: I emailed them three times to escalate and give me a contact , no response. Please do not order from them online, they take no responsibility and ignore emails, and they do not reply back. Really disappointed, their cakes can be good but their customer service is at the very bottom- the worst!The customer service at the head office is awful. They messed up my online order and didn’t pass on the message to the store on time for a specific date cake order for my kids birthday. I ordered cakes for Oct 21 to be picked up. I went to the bakery and was told that they don’t have the cakes. I called and emailed the head office and they said they are small business and mistakes happen. That was the lamest excuse! Mistakes happen but they didn’t even try to fix the issue. Just saying “we are sorry, it happened, we are small business and mistakes happen” is not the right reply at all. If a communication didn’t happen between head office and the store, that is not customers fault. Running around, trying to find alternative solution, and buying another flavored cake was the worst experience celebrating my kids special day.I wasted my time, energy and money on finding cakes, I had to go back to the bakery on the same day at 9pm.The fact that they just wanted me to forget and let the problem go by really frustrated me. They said they tried to make it work, but I don’t think they even tried and think of customers perspective. I needed those 2 cakes on that day, and I placed the order 3 weeks in advance for a reason. I will most likely not order from them again and will pass my awful customer experience to my friends and family. Very irresponsible and unreasonable. Simply didn’t care, all they said was they are sorry.

Ordered a Fruit Cake for my friends Birthday. It was sooo delicious. We all enjoyed it tremendously. Tasted fresh, soft, fluffy and not too sweet.

Glad they still had a few sweet potato cakes available when I stopped by on new year's eve. The bear design is awfully cute. The cake has good balance of flavors. It's not gonna has full flavor like cheesecakes or chocolate cakes of course. They got the sweetness of cream layers perfectly. The cake layers are dense and bouncy. I also love how they leave some sweet potato chunks in it. Everything just about right. It's not gonna make you WOW. But it's a cake that has healing effects and can give you comforts in any day.