Labyrinth - North Somerset

I made a reservation for my partner at this restaurant, but the room was in terrible condition. It was extremely dirty and did not match what was advertised on the website.

Over six I 've been waiting for our case to be resolved..Resolver more like a revolver as after many many attempts to get our money back having arrived at midnight in January and the hotel was closed.This was like the film The shining .Coupled with with this we had the drive to another hotel and pay for more accommodation which we are trying to get refunded to no avail. This has been a terrible experience and the customer services are non exsistant with rude uncaring safe who could not care about you or your monies lost after a poorly managed booking. I will never ever book OYO again its disgusting customer service throughout the company shame on you Thank you A really disgruntled customer Steve and Christina Tinsley

Stayed here the night before our flight abroad. What a pleasant surprise. Rooms are fab, clean and well equipped. Bar and restaurant lovely . Gorgeous food and lovely service. Reception man and bar staff were lovely people. Breakfast in morning was excellent even though a microwave would be handy just to keep it heated up. Will def be returning here and I would highly recomend

Friendly staff, good selection of drinks at the bar. Quick and efficient service and great food! I couldn't ask for anything else

Paid a very reasonable amount for one night with parking and transport to and from Bristol Airport. Average room, average help ourselves breakfast as we were leaving early. Transport to and from airport very responsive and quick. Parked in the car park, which is gravel with some parking on grass. Given the time of year the car did get a few mud splashes and quite a few leaves dropped on it. Given the price I do believe I got what I paid for.