Dolphin Square Kitchen - North Somerset

When you can get food its fantastic but the last 4 times I've tried to order takeaway or collection then app or website not working or the payment system is down. Last 2 times because I know how good the food is I have gone to the shop to order and collect and both times staff less than helpful saying the wait is too long so I have left without food. I'm sadly giving up, despite really wanting to order from them regularly, they haven't made it possible never mind easy. I'm Gutted It's been a long time but I keep thinking about how good their food is so tried again tonight. Placed an order on their app. the order confirmed it had gone through and gave me an authorisation code. Wait 70 mins not ideal but at least I knew before I ordered. Over 2 hours later I phoned only to have them say they hadn't received my order. I could order over the phone but it would be an hour wait. No apology, no trying to speed it up as their app had failed and already waited 2 hours, so once again no food for me. That really was (disappointingly) the last attempt at using them. So silly, they need to sort out their app and customer service. Thankfully, despite the app telling me it had, it had not taken any money or it would have been a very different conversation going on.

Have ordered a few times Always nice and tasty and ping hot. And very friendly on the phone.Good service all round highly recommended

We finally found a great burger spot in Weston that we can't believe we hadn't tried sooner. We used to think Burger Barn was bad, but after trying this place, we think they should have their food license taken away. We are both very satisfied customers and would like to thank the restaurant for the wonderful meal.

Roast dinner consisted of Frozen vegetables, and frozen potatoes. Instant mashed pota to The meat was lovely and so was the Yorkshire pudding . I won't be ordering again

My partner and I come here for roasts on most Sundays, and they are truly delicious. It's a bit frustrating that you have to pay an additional £5 for cauliflower cheese, as it's becoming a standard accompaniment for roasts these days. However, it's worth it because it's so tasty. The meat is always cooked perfectly, and you get a generous portion of everything. I would highly recommend this place.