Artisan - North Lanarkshire

I very seldom give a bad review and considering all the other good reviews makes me wonder if I have busted a parallel universe Artisan? Now I know why Gordon Ramsay goes off the rails at people who can’t see past their own noses to work out what is wrong with their restaurant. So very disappointed tonight at what should have been a whisky lovers paradise. First impressions very poor, carpets dirty and torn and obviously have been lifted in the upper seating area but just leaving the tired and dirty looking tiles. Service reasonable and order taken politely but no effort made to promote any whiskies. Odd. Chicken starters were good my sons said, I skipped one. Main course “Artisan” burgers were homemade, so some kudos for that, but they were too dense and dry, and presented in a really unappealing way an old bar tray? . Haggis with creamy mash and peppercorn sauce , even worse. A soup bowl equivalent of sauce separately from the haggis and mash. My youngest said the mash was terrible. I think “creamy” must have a different meaning to the chef. I had a taste and would say it was mashed with water if anything. Yuk. And what the hell am I supposed to do with all that sauce. Can dessert or a whisky flight £12.95 for choice of 4 from whisky choice of the month redeem things?? No. Belgian waffle and ice cream had a blackened waffle obviously burnt in the toaster but was served face down so my youngest didn’t notice until he got to near the middle. We turned it over and couldn’t believe it. Whisky flight was ridiculous. My son ordered this and was told to choose from 4 on the barrel table mostly liqueurs and weird stuff, Unicum is a Hungarian Jaegermeister style drink?!? There were two decent malts the rest was terrible. I took a look into the “snug” to see if it was worth a last ditch redemption. But seeing all the rubbish and boxes made me decide against. I had been planning to book this for my group of 10 whisky sharing buddies , but sadly I won’t be. What a shame. Waiting staff at least were trying their best and did deduct the burnt waffle from the bill as I asked.

Very relaxing place. Gorgeous selection of dishes to choose from the main menu or specials on the day. If you're someone who enjoys a wee dram...this is the place for you. Artisan's owner has a superb collection of whiskies.

Wonderful wee gem of a restaurant on Wishaw High Street. The most amazing whisky collection I've ever seen and the food is great. Family friendly too.

Took my family for dinner for 1 of my daughters birthdays. Sorry to say as most of the reviews look OK, but none of us enjoyed it. Firstly the place looked dated, tired and not particularly clean, bread they brought out at start was stale, so most of that went back, starters were Ok but the ones that got pate got stale toasted bread again. 5 of the party got burgers, which were very dry crumbled apart, I got chicken which again was really dry and mash which was floating in so much sauce it was as full as a bowl of soup. We stopped at 2 courses as we didn't want to chance a desert. The only redeeming feature was the staff who were very friendly and attentive and they were the only reason I left a tip, certainly not for the food. Don't think we ll be back

First ever visit. Food was lovely. Staff are helpful and friendly. Love the wee snug. So many