Caffe Nero Hitchin

I was a little disappointed by the exterior of this restaurant compared to other coffee shops in Hitchin, but the service was excellent, the drinks were a good size and reasonably priced. They could improve by offering a better selection of cakes and ensuring that the descriptions match what is displayed, as this could be problematic for individuals with allergies. However, other than these issues, everything else was satisfactory.

Always a good coffee at a more pleasant place. efficient.

I had a fantastic hot chocolate at this restaurant today. The barista was amazing, very friendly and helpful. I would definitely come back again. The customer service should be just as great!

I had a perfect white chocolate mocha and the chocolate cake tasted amazing. The ambiance of the place was really beautiful and relaxing. The man who made my coffee at Café Nero was a gentleman.

Had a got chocolate here the other day..have to say the staff were some of the most friendly staff I've ever had in a chain coffee shop! Very chatty and friendly and exactly what is needed. They need a raise! Top customer service!