Bosphorus - North Hertfordshire

We had one of the best meals of our lives! The Kapadokya dish, an ancient Ottoman recipe, was paired perfectly with creamy garlic mushrooms. The staff were very attentive. Overall, it was an amazing evening!

The staff is friendly and the flavors are great at this restaurant. The 2 course lunch is good value, with fresh falafel served with an excellent salad. The portion of beautifully cooked squid is generous, and the portion sizes are large. Overall, this was a great decision for a Saturday lunch.

Truly the most awful customer experience I have ever experienced order arrived 50 minutes late, was told driver was outside but took him 15 minutes to find the house. I called 4 times to see what was going on only to be told it was minutes away. Finally arrived and order was cold as expected. Tried to microwave airfryer food but was horrendous by then. Called for a refund only to be told I must be lying, apparently it’s impossible for the food to go cold in the containers it arrived in and I was being unfair asking for a refund. In addition, I was told the delivery guy had a crash on the way home from my delivery and apparently that was my fault too because I shouldn’t have been ordering from so far away the website let me do this and was within the postcode areas) I was told I had to bring my bin to the restaurant so they could check I wasn’t lying. By this point I was so horrified that I did what he asked and brought my food bin through his busy restaurant and was humiliated that he emptied it out infront of everyone only to laugh that he couldn’t see any meat amongst my rubbish so again I was lying. Now in tears from how this man was treating me, a young guy apologised for him and said he shouldn’t have treated me this way and kindly gave me my refund at last. I used to love Bosphorus but wow this was truly the most shocking customer experience I have ever experienced. He will no doubt say I’m lying again but I recorded the whole thing and will be putting it on social media

I live not too far from Hitchin and this was probably my fifth time dining in Bosphorous. I took my father and his wife who were visiting me from Bradford. I cannot recommend this restaurant enough; a hidden gem in North Hertfordshire. The atmosphere is lovely; nice decor with beautiful traditional touches with the lighting, spacious, clean, relaxed, Service is really good; staff friendly and the girl who served me this time also served myself and a friend in February and did not finish her shift until we were ready to leave that time. Food is superb; huge choice, nice complimentary flat bread, dips and olives to start and Turkish Delights to finish meal. Portions are HUGE; no 'Nuveau Cuisine ' HERE, more like home cooking. Really good to have the opportunity to try Turkish wine, which is VERY nice. Bosphorous needs to be more busy than it IS (Although I have mostly dined at lunch time or bank holidays, perhaps it is busier on weekend evenings).

Same as the previous reviewer, food is nice but not as good as it used to be but don’t order a takeaway because it doesn’t all show up and the portion sizes are tiny. This is the 3rd time we have ordered a takeaway and a quarter of the food is missing so as usual, having to wait another 30 minutes on top the hour we have already waited. Last time im ordering from here now