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Tilbagemelding
Bidrage med feedbackThey cleaned the grill for the night, so we can only order chickens. sa in the drive thru for literally 30 minutes plus. I know it's fast to eat, but this place was terrible.
Now two I have used the wendy app to order the delivery from this location and canceled my orders. was also not received a refund (or a declaration) when my first order was canceled and had to contact the customer service to recover my money. I received my refund about 1-2 weeks later and tried to use my credit tonight just to get the same problem. will not order from this place again.
It was the gentleman in the drive through for me ! His service was amazing the food was fresh as requested and it was right before close yet he still had patience and was so kind ! Thank you so much
Total waste of time. Gotta order your own meal at the kiosk and the overpaid idiots have no idea who ordered what. WILL NOT be going back there.
I came in at 9:30pm to order two regular frosties. I was told I could not order at the counter because there was no one to operate the register(??? , so I had to use the self-service kiosk. When my frosties arrived, I noticed liquid splashing underneath the covers—they were not at all frozen. I pointed out to the employee that I’ve never seen a frosty like that in the 40 years I’ve been having them. She replied that they had just refilled the chocolate frosty machine, and that it wasn’t cold enough yet. That’s when she should have said—‘we don’t have this available now,’ or ‘if you’d like to wait, it will be ready,’ or ‘let me give you a refund.’ None of the above happened. When I worked at McDonald’s 25 years ago, we would never have offered that kind of service, at least not where I worked. I’ve had to put them in the freezer now. Additionally: Board of Health would have plenty to say about lack of cleanliness visible behind counter, cleaning sprays sitting in food service areas. Management here needs to step up. Good service and professional standards support the reputation of the whole brand.