Cows Rock Ice Cream - North Andover

Great quick and courteous service.Ice cream was delicious

This place was great until they switched ownership. They were extremely rude to my children and wouldn’t give them ice cream because they were 30 cents short when they rode their bikes there. Then the owner also said they could mop the floors or empty the trash if they wanted to earn it. Inappropriate and unprofessional all around.

My 5 friends and i went in (we are 13 years old) and immediately we were uncomfortable we usually go in and the employees are wonderful and helpful but today was different. The male employee was yelling at not only us but also the other employees who were female. he discreetly threatened to fire one of the girls because she was “not speaking loud enough”. To us she was a great employee but he was bashing her for small details that were not big deals to us. the lady who came out after us told us to never let anyone treat us like that. ice cream was good but that man needs to be gone.

My experience at Cows Rock was fantastic! First, I was warmly greeted by the scooper. I asked the polite scooper what he suggests. He told me to try Maine Black Bear and it was the best ice cream flavor I every had and it was the best scoop too. He Also as soon as I walked in I noticed how clean and good it smelled inside. I saw some blonde kid who was cleaning the shop nonstop. All of the employees seem to be nonstop hard workers and very nice people. Furthermore, they have the best hot fudge!! I suggest this ice cream store because of the wide range of ice cream flavors and kind staff!

I just want to say that the restaurant should update its hours as they are currently inaccurate. Additionally, there is only one employee, so the service is quite slow and can take a while. However, the food is great, the ice cream is delicious, but the prices are a little bit high.