Panera Bread - Norcross

I placed a to go drink order. just a drink and i waited there for 15 mins for my one drink. there were 5 other people in the whole building very slow. the manager was sitting around chatting and an employee was laying down across chairs. meanwhile i’m standing there waiting for one drink. slowest service and laziest employees i’ve ever seen.

I ordered the southwest sourdough melt and salad. Both items were good but the melt was delicious.The customer service could have been better and the bathroom was atrocious. I almost didn't eat here because of it.

Food is good. Great staff and always a pleasant experience.

Food has always been great here, but just ordered a caesar salad with chicken to go today. Got back to the office and half way through it i bite down on something hard. A STAPLE, in my salad. Thank god i didn't swallow it. Called the restaurant to report it so that they could check their lettuce and was told that they don't have any staples around that area. Well one ended up in my salad. Won't be visiting there again.

Bad day at Panera today.no coffee,no hot water, very bad service. Don't think I'll be back.