Veccia Roma - Newry and Mourne

In general, the dining experience was not good and we did not finish our meal. The pizza was decent and cooked well. The process of receiving the bill and paying was efficient and quick.

I had a negative experience when I called to book a table at this restaurant. The lady on the phone was rude and unhelpful. I requested a table in a less crowded area due to COVID-19 precautions, but the lady was dismissive and refused to accommodate my request. Instead of being professional, she was indifferent and even suggested I take what was available or not come at all. If the manager cannot ensure their employees provide good customer service, they should consider shutting down.

We dined at this restaurant while staying overnight in Lough and Quay. The food was of good quality, with generous portions and well-presented dishes, at an affordable price. Despite no longer being primarily an Italian restaurant, they still have a pizza oven. I enjoyed an excellent, freshly prepared pizza while my partner had an equally delicious burger, accompanied by a good bottle of Rioja. The atmosphere was comfortable and the service staff, including Anna and her brother, were capable and friendly. There is also outdoor seating available, which we took advantage of on a nice day to enjoy our meal outside.

Just terrible beginning. two young inexperienced employees. senior, was all the time on the phone. forget to do any basics. greet us, take a beverage order, ask us everything in order during or after. couple came after us and asked for...a table, girl looked at and senior said .., I don't know, I don't want to scream through kitchen, wait and we'll see. eating was also terrible. in diamonds tonight, night and day! great eating, same price.

My food was so so, but my wife who is a chef ordered a steak sandwich and got roast beef sandwich, staff were very young and has no idea of customer service, overall not a great place, maybe it was just the day that was...in it, but I doubt it, the wife voiced her issues, but got no resolve